Cox Automotive, Inc.   |   April 2019 - Present

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Since joining Cox Automotive, I have worked to redesign and refresh one of its largest, industry-leading automotive sales platforms. From the start, I have pushed the service in new directions, leading to the introduction of numerous new tools for tens of thousands of customers across the country.

 

I strive to bring UX to the forefront of discussions as the service moves into new functional spaces. I work with cross-disciplinary teams to deliver valuable new assets to customers. I have expanded my role and oversee the day to day management of two design efforts, while personally handling the design of a third.

 

Within the UX team, I have established myself as a strong proponent of continued learning and pushing for critical thinking around topics such as inclusion and how we define our users. I advocated for and continue to aid in moving our organization to a new design tool to better facilitate cross-collaboration and efficiency.

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I also led the institutional transition to Figma to afford greater collaboration and improved efficiencies across our various departments.

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The Home Depot / MAU   |   August 2017 - February 2019

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I worked as a contracted UX designer for The Home Depot. I worked with multiple teams to help refine and improve three of their enterprise-level software experiences. I was the lead designer on all my efforts at Home Depot.

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It was recently reported the sales lift on my first project was nearly $800M on a ~$2M design effort.

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I was also a voluntary member of an internal group looking to assess accessibility within Home Depot’s software experiences.

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MasterCard   |   June 2015 - August 2017

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At MasterCard I worked to streamline their global digital payment service, MasterPass. I worked with various teams to improve the experience for customers around the world. I was the lead experience designer on the effort.

I was also one of two professional liaisons for the Experience Design team’s work with Carnegie Mellon’s Master’s of Human-Computer Interaction Institute Program.

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Isobar   |   August 2012 - May 2015

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My time at Isobar was spent working with a wide variety of world-leading companies. I designed services and applications for Scottrade, NBC Sports, Royal Caribbean, and others.

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Bloomberg   |   Spring/Summer 2012

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For my final project at Carnegie Mellon I helped lead a team of individuals in redesigning a piece of Bloomberg's financial industry-leading Terminal software.

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Deloitte Consulting, LLP​   |   July 2008 - July 2010

 

Before my life as a designer, I worked as a Business Technical Analyst for Deloitte and as an independently licensed insurance salesman for Banker’s Life.