Experience

I am a passionate student of interaction design. I have experience working with a diverse suite of global companies from industries such as finance, retail, telecommunications, television service providers, and state governments. My experience has helped me develop an understanding and appreciation for the design process.

 

I always look to design better experiences.

Work History

Cox Automotive, Inc.   |   April 2019 - Present

Since joining Cox Automotive, I have worked to redesign and refresh one of its largest, industry-leading automotive sales platforms. From the start, I have pushed the service in new directions, leading to the introduction of numerous new tools for tens of thousands of customers across the country.

 

I strive to bring UX to the forefront of discussions as the service moves into new functional spaces. I work with cross-disciplinary teams to deliver valuable new assets to customers. I have expanded my role and oversee the day to day management of two design efforts, while personally handling the design of a third.

 

Within the UX team, I have established myself as a strong proponent of continued learning and pushing for critical thinking around topics such as inclusion and how we define our users. I advocated for and continue to aid in moving our organization to a new design tool to better facilitate cross-collaboration and efficiency.

The Home Depot / MAU   |   August 2017 - February 2019

I worked as a contracted UX designer for The Home Depot. I worked with multiple teams to help refine and improve three of their enterprise-level software experiences. I was the lead designer on all my efforts at Home Depot.

It was recently reported the sales lift on my first project was nearly $800M on a ~$2M design effort.

I was also a voluntary member of an internal group looking to assess accessibility within Home Depot’s software experiences.

MasterCard   |   June 2015 - August 2017

At MasterCard I worked to streamline their global digital payment service, MasterPass. I worked with various teams to improve the experience for customers around the world. I was the lead experience designer on the effort.


I was also one of two professional liaisons for the Experience Design team’s work with Carnegie Mellon’s Master’s of Human-Computer Interaction Institute Program.

Isobar   |   August 2012 - May 2015

My time at Isobar was spent working with a wide variety of world-leading companies. I designed services and applications for Scottrade, NBC Sports, Royal Caribbean, and others.

Bloomberg   |   Spring/Summer 2012

For my final project at Carnegie Mellon I helped lead a team of individuals in redesigning a piece of Bloomberg's financial industry-leading Terminal software.

Deloitte Consulting, LLP​   |   July 2008 - July 2010

 

Before my life as a designer, I worked as a Business Technical Analyst for Deloitte and as an independently licensed insurance salesman for Banker’s Life.

Education

Carnegie Mellon University   |   Graduated August 2012

 

I pursued my Master's Degree at CMU in Human-Computer Interaction from CMU's world-renowned Human-Computer Interaction Institute. 

 

The Pennsylvania State University​   |   Graduated May 2008

 

While at Penn State I received my Bachelor of Science Degree in Information Sciences & Technology from the College of Information Sciences & Technology. I minored in Telecommunications. I also interned with Deloitte Consulting before finishing my degree.

Proficiencies

Skills  |  Wireframing, Prototyping, User Research

 

Tools  |  Sketch, Indesign