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Core Services at Cox Automotive

While working with the Core Services group within Cox Automotive, I helped implement a few changes to their Vault product. The Vault is used by associates to help manage and facilitate various aspects of the sales procedure between POS and final delivery.

Forms

The sale of a vehicle creates a lot of paperwork.

Here, I helped adjust the Forms view where users can pull down various pieces of paperwork.
Vault_Forms.png

Filter Forms

I advocated for a filter that would let users quickly parse the often long list of forms and more easily locate what it is they needed.
Vault_Filter.png

Toolbar Access

One thing users told us they missed from the old design was their toolbar of features.

I added it back in a less obtrusive, but no less accessible, manner alongside the primary application navigation.
Vault_Toolbar 1.png

Toolbar Features

It was important to users that they retain access to the toolbar features throughout the Vault experience.

I ensured all the functionality was brought back and made universally accessible.
Vault_Toolbar 2.png

Challenges

The Vault was a busy, complex piece of software. In an effort to simplify things, we had lost track of what was important to the user, which was quick access to their favorite toolbar features.

Figuring out a way to bring back the ubiquity of the toolbar without adding to an already feature rich interface was tough. I worked hard to ensure we did not overcomplicate the interface by utilizing what little white space we were afforded in the existing design.
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